Hiring in 2020: the synchronised schedule
November 14th, 2019
The days of simplified work schedules are over.
Recruitment workflows – once reliable, stable and modular – have become unpredictable, chaotic and integrated. But the tools we use to manage our time have stayed largely the same: they’re rigid, they’re unconnected and they make our lives a misery.
It’s why most recruiters lose at least a day of every week to something as simple as interview scheduling. And it’s why 61% of HR professionals have interviews that regularly clash with their other commitments.
Whether you operate within an SME or a large organisation, candidate interview scheduling is one of the most fundamental steps in your hiring process, and the challenges are always the same: the chase, the back and forth and the ghosted interview.
The Chase – Candidates are difficult to get hold of, they can take a longer time to reply than you’d hope and sometimes don’t even reply at all. Often, it’s a frustratingly long waiting game. Hiring managers and panelists are no better – it’s rare to get a speedy reply from them, particularly when they are not from a candidate-conscious department like HR.
The Back and Forth – Even once you’ve managed to get hold of everyone involved, getting them all into the same room at the same time can be a herculean task. While an interviewer might have an important meeting on the cards, a candidate could have inescapable family plans – or vice versa. In the modern world, everyone has their own important appointments. This creates a seemingly endless back and forth from interviewer to hiring manager, hiring manager to candidate, a counter-offer of timing from candidate to hiring manager, hiring manager to interviewer and so on.
The Ghosted Interview – Candidates have as much to gain from interviews as your company does, so it’s more common that candidates show up to interviews than not. And yet, after all the admin that leads up to the interview stage and the back and forth of organising it, there are still times when a candidate doesn’t show up for the main event.
What does all this mean for the business? Time-to-hire varies drastically depending on the nature of your organisation but if your business is struggling to navigate the above challenges then it is more than likely that it is also struggling to hire the talent it needs fast enough.
The problem is widespread – only 30% of businesses manage to conduct their hiring in 30 or less days. With longer time-to-hire comes the potential for more candidates to become disenchanted by your elongated process and drop out. Or, as the process drags on, they receive another offer from elsewhere that suits their needs better.
So, not only does scheduling disarray impact how quickly you hire, it also impacts the quality of talent you are able to bring into your business and whether you even hire at all.
As far as we’re concerned, solving these problems is one of the most powerful steps an organisation can take to improve its competitive edge when hiring. Better organisation, automated admin and a faster process from start to finish means you can focus your time on more important tasks, like the actual interviewing. Make the hiring process as smooth, enjoyable and trackable as possible, and everybody wins; hiring managers, candidates, recruiters.
It’s why we’ve spent the past month building Schedule: a tool that helps recruiters eliminate the stress of interview scheduling. It sits inside Leo, our applicant tracking system, and makes it incredibly easy for recruiters to access calendars, match schedules and secure availability, from both hiring managers and candidates.
Leo has always had the ability to self-select availability, but the advent of Schedule takes this several steps further and provides recruiters with a visual dashboard that integrates everybody’s availability into one, easy-to-scan screen. Armed with this info, the recruiter can use the same screen to send an invite into everybody’s diaries.
And, just like that, a process that could have taken days can be completed in less than 10 minutes. This means no more chasing, no more back and forth, and no more commitment clashes.
It even helps with ghosted interviews: 22% of candidates won’t attend an interview if they don’t receive a confirmation email and real-time calendar invites go one better – because a candidate can formally accept the interview and it will appear in their own calendar as a reminder, a candidate ghosting the interview is far less likely. There are many reasons why talent may not turn up for their interview, but with calendar synchronisation, the chances of it being from their own lack of organisation are much slimmer.
In short, Schedule synchronises all parties to create a smooth interview process with minimal manual input. In short, hallelujah!
The modern recruiter is the victim of limitless clashing variables, all driven by a new world of work that is agnostic to things like candidate experience, mental health and wellbeing. If it takes a village to raise a child, it currently takes a town to progress a placement from vacant to filled.
But it doesn’t have to be this way. If we had more tools like Schedule, we would be able to forget the stress and start focussing on the things that matter.
If you want to integrate, synchronise and automate your hiring schedule in time for 2020, try Leo today.