Let Candidates Control Their Recruitment Experiences 😎
November 11th, 2019
When working at Accenture, I lead an initiative to create a 'candidate experience' training with a focus of standardising the steps that recruiters would take to provide amazing candidate experiences.
The end goal: “to create promoters out of every candidate that we interact with”.
We had to look at internal and market data (including a net-promoter analysis) around what the expectations of candidates were when they entered a recruitment process to being hired.
The top three things that candidates wanted were:
1. A single point of contact
2. A clear process
3. A knowledgable recruiter
When we dive into the three points above and in to what they really mean, you’ll find that what candidates really want is; 'control'.
They want to be able to have the feeling that their destiny is in their hands.
Well, now it is!
We have just released a revolutionary update in interview scheduling.
Candidates can now schedule their own interviews!
Self service tool
Recruiters can now send candidates a link to select a time that suits them to interview. Giving candidates the freedom of choice.
Only free slots are displayed (no matter how many interviewers)
No matter how many interviewers you add, our algorithm will only show to the candidate the free slots between all parties, so no more 'back and forth', no more double booking and no more hours waiting.
Automatic invites sent to all parties when the candidate selects and confirms
When a candidate selects and confirms their slot, all parties are sent automatic invites and diaries are blocked out.
That's it, now scheduling can be put to the back of your mind and your candidates can further control their recruitment process.
Get in touch for any advice, outstanding questions or queries.